You will receive your order once all the items have arrived in our warehouse in France. Be sure to check the release dates! If you wish to make several shipments depending on the availability of the products, do not hesitate to place several orders. If this is too late, you can still contact us and we will do what is necessary, by charging you for a new shipment to divide your orders.
Unfortunately, no. You will need to pay the full product price to validate your pre-order. Please note that pre-orders are firm and final.
Yes, you can currently pay in 4 installments without fees via the PayPal payment interface at the time of checkout for orders under €2,000. If your order exceeds this amount, contact us, we can offer you several invoices/orders.
It depends on our arrivals. The availability of the items you wish to order or have already ordered is usually mentioned on the website and the product sheet. Products with further release dates may be delayed by our suppliers and Bandai. We will keep you informed by email.
Please contact us by email at contact@baroncollections.fr with a detailed description and supporting photos. We will take care of your request and send you an item.
Use the same approach as if your product is damaged: contact us by email at contact@baroncollections.fr with a detailed description and photos. We will take charge of your request and contact the selected carrier. The processing time can vary from a few days to a few months depending on the procedure. We invite you to contact the carrier regularly to advance the file on your side in addition to ours.
Congratulations! You can contact us and leave with one of the 4 lots offered by the house. Each quarter, you have a chance to receive a red Berry in your orders, which allows you to participate in our special offers.
Exactly! The silver logo indicates that the site is in "normal" mode. If it turns gold, a new category with discounts or sales is available. In red, it means that it's time to order for a chance to receive a red Berry with your order!
With great pleasure! Contact us by email at contact@baroncollections.fr with a detailed description and photos of the products you want. We will handle your request as soon as possible.
Yes, we do occasionally lower prices on certain categories, especially if card prices have dropped in Japan or if we have supplier discounts. This will always be accompanied by the gold logo with a new category on the homepage!